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YouTubeJeff Mowatt Customer Service & Sales Speaker
Customer Service Training tip: 5 second method to gain more respect #customerservice #gainrespect
Welcome back to another #customerservice training tip by Jeff Mowatt! In this video, Jeff discusses the importance of how you and your employees introduce yourselves to customers. Using just your first name may seem casual, but it can be a missed opportunity. Jeff advises incorporating your first and last name for two key reasons: it ...
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