At Knowledge 2026, ServiceNow expanded its AI control tower with agent governance as markets question the future of SaaS despite accelerating growth.

ServiceNow stock is plummeting as growth investors rotate capital away from legacy SaaS names. ServiceNow's revenue has been decelerating for years, and the company's gross margin profile is eroding.

Speaking to Computer Weekly at ServiceNow Knowledge 2026, Vishal Talwar, FedEx’s executive vice-president and CDIO, lays out the company’s mission to scale artificial intelligence (AI) responsibly.

As ServiceNow rolls out the Zurich release in 2026, the path to Admin, Developer, and CAD certification has become more dynamic and version-specific. The CAD exam, in particular, now hinges on a ...