AUSTIN, TX, March 17, 2026 (GLOBE NEWSWIRE) -- Automox today launched its Autonomous Endpoint Management (AEM) app for Zendesk, enabling IT teams to see and immediately remediate endpoint issues ...

Zendesk has acquired Forethought, an artificial intelligence agent platform provider, enabling Zendesk to immediately offer self-improving AI agents. Financial terms of the deal were not disclosed.

Zendesk today announced the completion of its acquisition of Forethought, an AI agent platform enabling Zendesk to ...

Zendesk aims to integrate Forethought’s self-learning AI agents across multiple customer service channels and platforms.

The acquisition of Forethought brings a fully AI-native approach to agentic CX into Zendesk, helping it keep pace with advances in the CX field while lowering the cost of delivering customer service.

Proposed acquisition positions Zendesk to lead the agentic service era, projecting 2026 as the year AI agents will surpass human service SAN FRANCISCO, March 11, 2026 /PRNewswire/ -- Zendesk expects ...

For more than nine years, the “laughing monk” has been a symbol of all that Zendesk represents, peacefully resolving problems to create happy customers. But the image emphasized a reactive nature, ...

SAN FRANCISCO--(BUSINESS WIRE)-- Zendesk, Inc. (NYSE: ZEN) today announced a new Zendesk Partner Program to provide the skills, tools, and support Zendesk’s global ecosystem of partners need to help ...

Forbes contributors publish independent expert analyses and insights. Tony Bradley covers the intersection of tech and entertainment. This article is more than 5 years old. Zendesk shared its Q4 and ...

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Business: Zendesk is a software development company that provides "software as a service" solutions for tracking, prioritizing, and solving customer support tickets across various channels. The ...

It has come to light that the Zendesk software-as-a-service (SaaS) company for customer relationship management (CRM) was compromised in October, exposing client account data to a threat actor, ...