RESTON, Va.--(BUSINESS WIRE)--Learning Tree International (OTCQX: LTRE), a leading provider of IT and management training to business and government organizations worldwide, announced today that it is ...

MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has been recognized as a market leader in DMG Consulting’s latest Contact Center ...

ALPHARETTA, Ga. & NASHVILLE, Tenn.--(BUSINESS WIRE)--LocumTenens.com, part of the Jackson Healthcare ® family of companies, today announced that it has acquired Kimedics, the workforce management ...

DUE TO THE COVID-19 pandemic, 2020 will go down in the history books as an especially arduous year for economies and companies worldwide. But most have persevered, and some will be stronger due to the ...

Verint's Market-Leading WFO and Analytics Software to Help Drive Operational Excellence and Support Company's Voice of the Customer Program The U.S.-based organization sought to leverage the voice of ...

NICE Systems (NASDAQ: NICE) and Bunchball today announced a partnership that aims to help organizations improve performance among customer-facing and back office employees by using gamification ...

The healthcare industry is quickly becoming the largest employment sector in the U.S. economy, according to the Bureau of Labor Statistics. The five fastest growing industries for employment in the ...

As healthcare organizations adapt to the changing landscape, it’s becoming increasingly clear that technology is a key driver of success. In recent years, we have witnessed the transformative impact ...

The benefits of workforce optimization have been proven, but nonetheless these technologies are growing in popularity slowly. According to analysts, the reluctance to purchase these solutions is based ...

ClickSoftware Technologies Ltd. (NasdaqSC: CKSW), a leading provider of workforce and service optimization solutions, today announced a new licensing and service agreement with Bezeq, Israel's ...

A new Datamonitor report, “Workforce Optimization Technology Markets to 2007,” forecasts that software sales for the global workforce optimization market will grow to $1.5 billion by 2007 from $550 ...