Discord boosts and Nitro roles improve gaming communities with bots, server templates, and voice channel management for ...

The Internal Revenue Service, facing criticism over long hold times and disconnects when taxpayers try to reach its offices, is adding more options for callers to reach automated voice bots that can ...

Dunkin’ Donuts is the latest restaurant company to introduce voice-activated ordering, announcing its integration with Amazon’s Alexa in late August. Dunkin’s platform allows DD Perks loyalty members ...

The IRS has added to the repertoire of its telephone-answering “voice bots” the ability to manage taxpayers’ requests to establish or change a tax payment plan. In a news release and conference call ...

White Castle is the latest fast-food chain replacing humans with voice bots in its drive-thru lanes. White Castle said this week it was rolling out SoundHound's AI-powered voice bots to 100 drive-thru ...

Words mean more than what is set down on paper. It takes the human voice to infuse them with deeper meaning. Reasons for the proliferation of bots are numerous, but high on the list is the desire for ...

IBM and Oracle both forecast that by 2020, 80% of interaction between businesses and users will be automated. Although that prediction may be a bit too optimistic, Robotic Process Automation (RPA) is ...

Sales teams are constantly under pressure to hit their sales targets faster and be more productive and efficient. That’s where AI voice bots can be beneficial. In addition to being powerful customer ...

If your target market has 22 official languages and its people speak in over 19,000 dialects, does it make sense to offer a text-only AI chatbot that can function best in a couple languages? That’s ...