Salesforce users running Agentforce with ChatGPT Enterprise or Edu can now update CRM data directly from the bot, a move aimed at curbing home-built integrations that risk spilling data outside the ...

‘It provides us with some tailwinds that should be able to help us bring more integrated solutions together for customers,’ said Andrew Vose, co-founder and CEO of CopperHill Consulting, an AWS Select ...

Slack — the popular enterprise chat app that now has 3 million users, 930,000 of them paying — is adding in another key integration as it continues to get more embedded with its customers. Today the ...

Right then, let’s talk about how businesses are actually getting their different software tools to play nicely ...

This week during its TrailblazerDX 2022 conference, Salesforce announced a new set of low-code developer tools and integrations intended to bring Slack and Salesforce’s broader software portfolio ...

Salesforce's big idea is one that you've heard of before from other enterprise software vendors--a 360 degree view of the customer--with different lens. The big question will come down to executing ...

(Note: After an award-winning career in the media business covering the tech industry, Bob Evans was VP of Strategic Communications at SAP in 2011, and Chief Communications Officer at Oracle from 2012 ...

Salesforce, Inc. (NYSE:CRM), the leading customer relationship management (CRM) software provider with a market capitalization of $228.47 billion, is navigating a critical juncture in its evolution.