Everyone takes it for granted that the natural order of business is to sell software just as though it were a physical product, shipping it out as a manufactured item and charging a one-time perpetual ...

Last week saw people react to Klarna’s decision to replace SaaS package software with AI-developed apps. Much of the analysis seems right, but Brian Sommer adds an additional perspective we might want ...

Forrester’s Jeffrey Hammond recently posted interesting data on custom software spending based on a survey of 1,138 IT professionals in North America and Europe in Q4 2009. According to Forrester, ...

Retail-sector CIOs said last week that they still face challenges finding packaged software to meet their needs, particularly in the supply chain areas. Such difficulties plagued Kmart Corp., which ...