How to use knowledge graphs to improve customer experience — digging into the healthcare example. Knowledge graphs are well known to the Pharma industry, and their power has been utilized for many ...

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Modern consumers expect personalized experiences tailored to their unique preferences, behaviors and needs. Businesses striving to meet these expectations are turning to AI-powered knowledge graphs — ...

Google introduced the Knowledge Graph in 2012 to help searchers discover new information quicker. Essentially, users can search for places, people, companies, and products and find instant results ...

Ever since large language models (LLMs) exploded onto the scene, executives have felt the urgency to apply them enterprise-wide. Successful use cases such as expedited insurance claims, enhanced ...

For decades, enterprise data infrastructure focused on answering the question: “What happened in our business?” Business intelligence tools, data warehouses, and pipelines were built to surface ...

At a time when every enterprise looks to leverage generative artificial intelligence, data sites are turning their attention to graph databases and knowledge graphs. The global graph database market ...

Rajiv Shesh is the Chief Revenue Officer at HCLSoftware where he leads revenue growth & customer advocacy for Products & Platforms division. What’s really powering AI? High-quality data—foundational ...

While retrieval-augmented generation is effective for simpler queries, advanced reasoning questions require deeper connections between information that exist across documents. They require a knowledge ...

Have you ever done a Google search to find a restaurant or look up what your favorite actor is up to? Most of us have, and therefore understand the benefit of knowledge graphs, possibly without even ...

Your own site, Wikidata, third-party mentions and business databases can expand your Knowledge Graph entries in Google and Bing. Visibility in the search results can determine whether users click ...

These past few months have not been kind to any of us. The ripples caused by the COVID-19 crisis are felt far and wide, and the world's economies have taken a staggering blow. As with most things in ...