It seems like a law: to have to talk about “Customer Service” we have to mention the famous “Disney Experience”. We all come to mind the smiling team, the warmth of the attention, the patience, the ...

Guest post written by Sapan Shahani, CEO at Goodbay Technologies. On average, 95 per cent of gamers are non-paying. Of the 5 per cent who do pay, the top 1 per cent are serious players who drive 80 ...

VALENCIA, CA / ACCESSWIRE / February 20, 2024 / In an era where customer expectations are at an all-time high, VIP Toolkit emerges as a trailblazer, redefining excellence in customer service. This ...

We often write about the growth of law practice automation and new forms of legal technology. It's certainly true that in the legal realm, robots are ascendant. But this trend is coupled with another ...