Dr. Saini is a psychiatrist and Dr. Bailen is a psychologist at Massachusetts General Hospital. As the use of large language models like ChatGPT, Claude and Gemini has surged, we’ve heard about ...

Chatbots can sound reassuring and comforting. They're designed to. But they aren't trained to be mental health providers. Jon covers artificial intelligence. He previously led CNET's home energy and ...

Person of the Year is one of our most enduring franchises. Every year, we aim to name a Person of the Year—the person, group, or concept that had the most influence on the world during the previous 12 ...

Fake empathy, humor, chattiness, and other human-like qualities can delude chatbot users into believing AI has thoughts and feelings. It doesn’t, and there's an intriguing way to fix the problem.