Amazon has started sending out automatic refunds to millions of customers as part of its $1.5 billion settlement with the Federal Trade Commission (FTC). The FTC accused Amazon of using deceptive ...

Amazon Prime’s return policy is, without exaggeration, the reason I’ve been a member for nearly 10 years. It’s a cornerstone of the Prime membership’s value proposition, primarily because it removes ...

It will cost the company $2.5 billion. Amazon must pay $2.5 billion after FTC found deceptive Prime enrollment and cancellation practices. Eligible U.S. customers could receive refunds automatically ...

If you got a little carried away during Amazon's big October sale, don't worry. It's easy to return unwanted products.

From amping up staffing by the thousands, to launching new initiatives to meet the surge in demand, companies such as Amazon are making changes to its operations as the busiest time of year rolls out.

To return an Amazon gift, you will need the 17-digit order number from the packing slip or digital receipt. Gift recipients receive their refund as an Amazon gift card, not to the original payment ...